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Systems Integration

All businesses wrestle with decisions around the best business systems to manage its expanding operations. As a consequence, various disparate applications are installed at different points in time, in various functional areas where they become critical business systems. In our experience this generally leads to the following symptoms:

  • Wasted employee productivity
    To ensure you're getting the best out of your business every employee must be operating at optimal productivity. If your employee's time is taken with inefficient and disjointed processes, it increases errors and takes time away from their more important core duties.
  • Lack of real-time visibility
    When software systems are not integrated it's likely that getting a holistic view of business performance is extremely complex involving hours of employee time to extract the data from the various sources, analyse it and present it.
  • Complexity and cost
    As a result of the numerous systems your IT expenditure is high just to 'tread water'. Making changes to any one of these applications in response to a business need is generally complex, slow, expensive and fraught with risk.
  • Increased customer turnover
    Customer acquisition and revenue growth are key pillars to every company's continued success. Given the existing market conditions and competition, it is essential that your company provide an exceptional customer experience or risk having customers take their business elsewhere.

We know it's not normally feasible to throw it all out and start again, so our focus is how to get more for you from what you have already got and defining a long-term route for continued improvement.

Our professional services team have a wealth of experience not only in a large number of industry standard applications like Sage, Oracle, SAP, Microsoft CRM and Microsoft SharePoint, but also in the fundamentals of successful application integration. This allows them to identify the opportunities where systems integration could bring value to your business, in conjunction with our expert development teams to address these in commercial priority order.

So if you want to get more out of what you have already got then give us a ring and see if we can help.